Introduction
Wai Meng Marketing Sdn Bhd and Wai Meng (Thailand) Co., Ltd. (together, “Wai Meng”, “we”, “us” or “our”) respect your privacy. This policy explains what information we collect through this website, how we use it, and the choices available to you. It is intended to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and, where relevant, Thailand's Personal Data Protection Act B.E. 2562 (2019).
Information We Collect
We only collect personal data that you choose to submit through the enquiry form on this website, namely your name, company name (optional), email address, phone number, the business division you are enquiring about, and the message you write. We do not use tracking cookies, and this website does not require you to create an account.
How Your Enquiry Is Sent
This website does not have a server-side database. When you submit the enquiry form, your browser opens your own email application with the details pre-filled, and the email is sent directly from your device to our team's mailboxes. We do not receive or store a copy of your submission anywhere on this website itself — it only exists in the email you choose to send.
How We Use Your Information
We use the information in your enquiry solely to respond to your query, provide a quotation, or otherwise assist with the request you have made. We do not sell, rent or trade your personal data to third parties, and we do not use it for unrelated marketing without your consent.
Cookies & Third-Party Services
This website loads web fonts from Google Fonts to display correctly. Loading these fonts may cause your browser to send your IP address to Google's servers, in line with Google's own privacy policy. We do not otherwise set tracking or advertising cookies on this website. If we add analytics or advertising tools in the future, we will update this policy accordingly.
Data Sharing & Disclosure
Enquiries sent through this website's contact form are delivered to a small number of our own staff mailboxes so that we can respond to you. We do not share your personal data with unrelated third parties, except where required by law or to protect our legal rights.
Data Retention
Because enquiries are sent directly through your own email client rather than stored in a database we control, retention of that message follows your own and our staff's normal email-retention practices. You may ask us to delete any enquiry we hold at any time.
Your Rights
Subject to applicable law, you have the right to request access to, correction of, or deletion of the personal data we hold about you, and to withdraw any consent you have given. To exercise these rights, contact us at support@waimeng.com.
Children's Privacy
This website is intended for business enquiries and is not directed at children. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for legal reasons. Changes take effect once posted on this page.
Contact Us
If you have questions about this privacy policy or how we handle your personal data, please contact us at support@waimeng.com.